Firmiana colorata attaches to the rock / Sterculia colorata

Buyers are responsible for checking their country’s customs regulations regarding the import of plants, including whether a phytosanitary certificate is required or if there are any restrictions. We cannot be held liable for confiscated plants due to customs regulations.

 

Bulbs are shipped at the buyer’s risk. While we take great care in packaging, we are not responsible for damage caused during rough transit. However, if plants arrive rotten or dead, please contact us within 1 day of delivery. Be sure to include photos of the box and plants upon arrival. We will provide a replacement or refund if the plants are in poor condition. Please note that shipping costs are non-refundable.

 

For disputes, refund requests, order cancellations (subject to a 5% fee), or corrections to order details, buyers must notify us within 1 business day of placing the order to avoid unnecessary charges. If you have any questions or concerns, please message us, and we’ll assist you promptly.

International shipping available

Please check the restrictions of your country before making an order.

 

The package will be shipped directly from Thailand 

via Standard Small Package Airmail and it will take about 10 -30 business days. It may take a longer time depending on the clearance at your customs.

 

All parcels will be declared as gifts

In order to minimize the value of the plants in CN22 form around 30 USD / 1000 THB. Buyer responsible for your importing TAX if required.

Import Buyer Info

In the United States

• Buyers can import plant products into the USA without an import permit if they have fewer than 12 plants. If importing more than 12 plants, an import permit is required.

 

In the EU (European Union)

• We may or may not provide the phytosanitary certificate for you. To ship the plant with/without the phytosanitary certificate to your country will be the buyer's risk. We are not responsible for customs confiscation.

 

In Australia 

• Importing plants into Australia can be difficult, buyers should check with the (AQIS) for the specific requirements. We are not responsible for customs confiscation.

 

In Canada

• We have an alternative option for buyers to choose express shipping service with our shipping agent. Our shipping agency will provide a buyer's import permit and tracking number. Also, buyers can combine many plants in 1 package and in 1 shipment. Generally, the shipping takes 5 to 8 Business days. Or you can choose to ship without the import permit. And its your own risk to import the plants

 

In Brazil and Mexico

• Your customs may be strict to import the plant to your country. You should contact your customs for the import permit before ordering. If you can’t provide us with an import permit, we will send it without a certificate. And we are not responsible for customs confiscation.

 

In Singapore

• Npark required buyers to have an import permit to bring plants into Singapore. Buyers can apply online with the phytosanitary certificate, and we will share the phytosanitary certificate with you after we ship it out from Thailand. The import permit fee costs SGD $11 for each consignment basic. Once the online application and fee are done before the plant arrives in Singapore. The Npark will release the plant and deliver it to your home.

 

⚠️ By purchasing our plant(s), the Buyer agrees to the description above.